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Tuesday, October 7, 2014

1:55 p.m. - 2:40 p.m.
Track: Data Governance View Track

CASE STUDY: DATA GOVERNANCE INTEGRATION

Anwar Mirza, Financial Systems Director, TNT EXPRESS
Kiran Gill, Senior Strategic Consultant, TRILLIUM SOFTWARE

TNT Express is an international courier delivery services company with headquarters in Hoofddorp, Netherlands and has fully owned operations in over 60 countries and delivers documents, parcels and freight to over 200 countries. Any business relies upon consistent and accurate decision making data and yet many companies struggle to define a digestible, practical and comprehensive Data Governance or Master Data Governance framework that is implemented as an embedded set of business processes. It is even harder to calculate and present a set of tangible business benefits within the business case and selecting a preferred software solution is the easy part compared to the actual implementation approach and completion. The ability to deliver a single, trusted view of the Customer is a common C-level demand across all types of enterprises. This session will use the single customer view example to show how to begin:

  • Instantiating an integrated Data Governance program and framework
  • Developing a positive business case with tangible business benefits
  • Applying “lean” Data Governance into the implementation plan

 

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