PLATINUM KEYNOTE 2: JOHNSON & JOHNSON— HOW DATA QUALITY DRIVES PRODUCTION EXCELLENCE

In this joint presentation, learn how Johnson & Johnson Consumer Companies (J&J) achieved Six Sigma in North American data quality through their best in class Information Governance program. This keynote will discuss the challenges J&J faced when assigned the task of ‘cleaning up the data’ for all Consumer Companies in North America. The company implemented BackOffice Associates’ data governance solutions and can now gather and stage finished goods, components and all other materials data. The speakers will touch on all aspects of a robust governance program (people, process and technology) focusing on organizational changes and change management aspects. In addition, this session will touch on technology aspects of implementing a governance program and the roadmap towards achieving Six Sigma in data quality. Find out how J&J has gained higher transparency and access to each stage of the workflow allowing greater knowledge and control across operations and discuss the new trends in Master Data Governance. Topics include:

• Leveraging a data governance strategy to reduce the possibility of business process interruptions due to omissions, duplication, consistency and content errors, or a lack of data standards

• Determining if there is a logical business process for master data governance and how to apply it

• Overcoming the complexities of building an effective data governance organization