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New York Marriott Marquis



1535 Broadway
New York, New York 10036

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Monday, September 12, 2011

2:50 PM - 3:35 PM
Track: CDI Track: Sponsored by Cognizant View Track

CASE STUDY: MDM BUSINESSES VALUE IN HEALTHCARE

Robert Meyers, Solutions Architect, HEALTHNOW

 

An MDM solution is essential in the healthcare space as a strategic IT investment. These solutions must support the customer lifecycle by including eligibility management, data management, claims management, identity management, as well as marketing/wellness campaign management. This session will focus on HealthNow's strategic plan for 2011 and beyond as well as cover:

  • Mandating performance benchmarks
  • Improving efficiency, quality and decision making
  • Improving retention rates and enhancing customer service

 

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