Check Out Our 2010 Tweets!

BAS2010 was a success!  Check out what our Twitterati had to say!

Puleen Patelpuleen  So very true! RT @djbressler "reducing complexity helps most everything in IT" #bas2010 about 13 hours ago via TweetDeck

Tony CarriniTonyCarrini Walking through the reception at #bas2010 and hearing positive comments all around! about 17 hours ago via Twitter for Android

David Bresslerdjbressler Really incredible selection of customer speakers today. Very nicely done. #bas2010 about 17 hours ago via Twitter for Android

David Bresslerdjbressler "reducing complexity helps most everything in IT" #bas2010 about 19 hours ago via Echofon

David Bresslerdjbressler They retired 67 unused or redundant software products in about 2 years. Wow!

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Tuesday, October 11, 2011

1:15 PM - 2:15 PM
Track: Customer Centricity and Revenue Generation Track View Track

DEFINING THE CUSTOMER EXPERIENCE: MAKING YOUR BUSINESS CUSTOMER-CENTRIC

 

This session will bring a perspective on how to align you core business process with technology and information develop strategies that are more efficient in running business data processes and develop more effective relationships with clients while operating more efficiently internally. Also to be discussed:

  • Operational efficiencies
  • Customer retention/client experience
  • Compliance and risk benefits
  • Tech consolidation experience – avoid redundancy technology
  • Reuse and leverage of data!!  THE WHOLE GOAL!

 

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