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The Fairmont Royal York


100 Front Street W
Toronto, Ontario

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Thursday, June 16, 2011

12:15 PM - 1:15 PM

INDUSTRY INNOVATION LUNCH ONE: MDM -- BUILDING A DATA QUALITY COMPETENCY THAT FFEDS MDM AND THE REST OF THE ENTERPRISE

Navin Sharma, VP, Product Management - Customer Information Management, PITNEY BOWES

Most progressive global organizations recognize the importance of building a Data Quality competency outside MDM to deliver accurate and rich insight that benefits the larger organization.  An SOA approach to delivering Data Quality and Enrichment services is in use at major organizations like FedEx, Mastercard, AT&T, AllState, Cigna Healthcare, that not only serves as a foundation for MDM, but also enables them to optimize their existing business processes.   An infrastructure which supports data accuracy and enrichment allows for improvement in most business processes and we will explore examples concerning fraud, risk, customer communications and customer on-boarding.

 

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